@import "https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700;800&display=swap";:root{--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;--color-primary:#1565c0;--color-primary-hover:#0d47a1;--color-primary-light:#e3f2fd;--color-primary-dark:#0d47a1;--color-azul-900:#0d47a1;--color-azul-700:#1565c0;--color-azul-500:#2196f3;--color-azul-300:#64b5f6;--color-azul-100:#e3f2fd;--color-gradient-blue:linear-gradient(135deg, var(--color-azul-900) 0%, var(--color-azul-700) 100%);--color-neutro-900:#0f172a;--color-neutro-600:#475569;--color-neutro-300:#cbd5e1;--color-neutro-100:#f1f5f9;--color-success:#22c55e;--color-success-light:#dcfce7;--color-warning:#f59e0b;--color-warning-light:#fef3c7;--color-danger:#ef4444;--color-danger-light:#fee2e2;--color-info:#2196f3;--color-info-light:#e3f2fd;--color-bg:#fff;--color-bg-alt:#f1f5f9;--color-surface:#fff;--color-surface-hover:#f1f5f9;--color-border:#cbd5e1;--color-border-light:#f1f5f9;--color-text:#0f172a;--color-text-secondary:#475569;--color-text-muted:#64748b;--color-text-inverse:#fff;--color-bg-card:#fff;--color-bg-hover:#6366f114;--color-input-bg:#f8fafc;--color-shadow:#00000014;--color-overlay:#0006;--color-msg-agent:#e3f2fd;--color-msg-customer:#f1f5f9;--color-ead-kpi-bg:#fff;--color-ead-progress:#1565c0;--color-ead-progress-bg:#e3f2fd;--color-ead-icon:#2196f3;--font-sans:"Inter", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;--font-mono:"JetBrains Mono", "Fira Code", monospace;--text-xs:.75rem;--text-sm:.875rem;--text-base:1rem;--text-lg:1.125rem;--text-xl:1.25rem;--text-2xl:1.5rem;--text-3xl:1.875rem;--text-4xl:2.25rem;--font-light:300;--font-normal:400;--font-medium:500;--font-semibold:600;--font-bold:700;--font-extrabold:800;--space-1:.25rem;--space-2:.5rem;--space-3:.75rem;--space-4:1rem;--space-5:1.25rem;--space-6:1.5rem;--space-8:2rem;--space-10:2.5rem;--space-12:3rem;--space-16:4rem;--radius-sm:.375rem;--radius-md:.5rem;--radius-lg:.75rem;--radius-xl:1rem;--radius-2xl:1.5rem;--radius-full:9999px;--shadow-sm:0 1px 2px 0 #0000000d;--shadow-md:0 4px 6px -1px #00000012, 0 2px 4px -2px #0000000d;--shadow-lg:0 10px 15px -3px #00000014, 0 4px 6px -4px #0000000a;--shadow-xl:0 20px 25px -5px #00000014, 0 8px 10px -6px #0000000a;--transition-fast:.15s ease;--transition-base:.25s ease;--transition-slow:.35s ease;--z-dropdown:50;--z-sticky:100;--z-modal:200;--z-toast:300;--z-tooltip:400;--sidebar-width:64px;--sidebar-width-expanded:220px}[data-theme=dark]{--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark;--color-primary:#818cf8;--color-primary-hover:#6366f1;--color-gradient-blue:linear-gradient(135deg, #0a2e65 0%, #0f172a 100%);--color-primary-light:#312e81;--color-primary-dark:#a5b4fc;--color-secondary:#a78bfa;--color-secondary-hover:#7c3aed;--color-success:#4ade80;--color-success-light:#14532d;--color-warning:#fbbf24;--color-warning-light:#713f12;--color-danger:#f87171;--color-danger-light:#7f1d1d;--color-info:#60a5fa;--color-info-light:#1e3a5f;--color-bg:#0f172a;--color-bg-alt:#1e293b;--color-surface:#1e293b;--color-surface-hover:#334155;--color-border:#334155;--color-border-light:#1e293b;--color-text:#f1f5f9;--color-text-secondary:#cbd5e1;--color-text-muted:#64748b;--color-text-inverse:#0f172a;--color-bg-card:#1e293b;--color-bg-hover:#6366f126;--color-input-bg:#0f172a;--color-shadow:#0000004d;--color-overlay:#0009;--color-msg-agent:#e3f2fd;--color-msg-customer:#334155;--color-ead-kpi-bg:#1e293b;--color-ead-progress:#818cf8;--color-ead-progress-bg:#334155;--color-ead-icon:#60a5fa;--shadow-sm:0 1px 2px 0 #0003;--shadow-md:0 4px 6px -1px #0000004d, 0 2px 4px -2px #0003;--shadow-lg:0 10px 15px -3px #0000004d, 0 4px 6px -4px #0003;--shadow-xl:0 20px 25px -5px #0000004d, 0 8px 10px -6px #0003}*,:before,:after{box-sizing:border-box;margin:0;padding:0}html{-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;text-rendering:optimizelegibility;font-size:16px}body{font-family:var(--font-sans);color:var(--color-text);background-color:var(--color-bg);min-height:100vh;transition:background-color var(--transition-base), color var(--transition-base);font-size:1rem;line-height:1.6}button,input,select,textarea{font-family:inherit;font-size:inherit;color:inherit}a{color:var(--color-primary);transition:color var(--transition-fast);text-decoration:none}a:hover{color:var(--color-primary-hover)}::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-track{background:0 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var(--transition-fast);-webkit-user-select:none;user-select:none}.contact-label.clickable:hover{filter:brightness(.95);transform:translateY(-1px)}.contact-label--active{box-shadow:var(--shadow-sm);background:var(--color-primary)!important;color:#fff!important;border-color:var(--color-primary-dark)!important}.contact-panel__loading{padding:var(--space-4);justify-content:center;display:flex}.g-modal-overlay{z-index:var(--z-modal);-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);background:#00000080;justify-content:center;align-items:center;animation:.2s fadeIn;display:flex;position:fixed;inset:0}.g-modal{background:var(--color-surface);border-radius:var(--radius-xl);box-shadow:var(--shadow-xl), 0 0 0 1px var(--color-border-light);width:90%;max-width:480px;max-height:85vh;animation:.25s fadeInUp;overflow:hidden}.g-modal__header{padding:var(--space-4) var(--space-5);border-bottom:1px solid var(--color-border-light);background:var(--color-bg-alt);justify-content:space-between;align-items:center;display:flex}.g-modal__header h4{font-size:var(--text-base);font-weight:var(--font-semibold);color:var(--color-text);margin:0}.g-modal__close{border-radius:var(--radius-full);width:28px;height:28px;color:var(--color-text-muted);cursor:pointer;font-size:var(--text-sm);transition:all var(--transition-fast);background:0 0;border:none;justify-content:center;align-items:center;display:flex}.g-modal__close:hover{background:var(--color-surface-hover);color:var(--color-text)}.g-modal__body{padding:var(--space-5)}.g-modal__footer{justify-content:flex-end;align-items:center;gap:var(--space-3);padding:var(--space-3) var(--space-5);border-top:1px solid var(--color-border-light);background:var(--color-bg-alt);display:flex}.create-group-btn{justify-content:center;align-items:center;gap:var(--space-2);width:100%;padding:var(--space-3) var(--space-4);margin-top:var(--space-3);margin-bottom:var(--space-4);border-radius:var(--radius-lg);color:#fff;font-size:var(--text-sm);font-weight:var(--font-semibold);cursor:pointer;transition:all var(--transition-base);background:linear-gradient(135deg,#128c7e 0%,#25d366 100%);border:none;display:flex;position:relative;overflow:hidden;box-shadow:0 2px 8px #128c7e40}.create-group-btn:before{content:"";opacity:0;transition:opacity var(--transition-fast);background:linear-gradient(135deg,#ffffff26 0%,#0000 60%);position:absolute;inset:0}.create-group-btn:hover{transform:translateY(-1px);box-shadow:0 4px 16px #128c7e59}.create-group-btn:hover:before{opacity:1}.create-group-btn:active{transform:translateY(0);box-shadow:0 2px 6px #128c7e33}.create-group-btn__icon{flex-shrink:0;justify-content:center;align-items:center;width:20px;height:20px;display:flex}.create-group-btn__icon svg{fill:none;stroke:currentColor;stroke-width:2px;stroke-linecap:round;stroke-linejoin:round;width:18px;height:18px}.form-editor{background:var(--color-bg-alt);flex-direction:column;height:100vh;display:flex;overflow:hidden}.editor-toolbar{padding:var(--space-2) var(--space-4);background:var(--color-bg-card);border-bottom:1px solid var(--color-border-light);height:56px;z-index:var(--z-sticky);flex-shrink:0;justify-content:space-between;align-items:center;display:flex}.toolbar-left{align-items:center;gap:var(--space-3);flex:1;display:flex}.toolbar-back{border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface);width:36px;height:36px;color:var(--color-text);cursor:pointer;transition:all var(--transition-fast);box-shadow:var(--shadow-sm);justify-content:center;align-items:center;font-size:20px;display:flex}.toolbar-back i{color:inherit}.toolbar-back:hover{background:var(--color-surface-hover);border-color:var(--color-primary);color:var(--color-primary);box-shadow:var(--shadow-md);transform:translate(-2px)}.toolbar-title{align-items:center;gap:var(--space-3);display:flex}.title-input{font-size:var(--text-lg);font-weight:var(--font-semibold);color:var(--color-text);padding:var(--space-1) 0;min-width:200px;max-width:400px;font-family:var(--font-sans);transition:border-color var(--transition-fast);background:0 0;border:none;border-bottom:1px solid #0000}.title-input:focus{border-bottom-color:var(--color-primary);outline:none}.toolbar-status{font-size:var(--text-xs);font-weight:var(--font-semibold);border-radius:var(--radius-full);text-transform:uppercase;letter-spacing:.5px;padding:2px 10px}.toolbar-status.draft{background:var(--color-warning-light);color:#92400e}.toolbar-status.published{background:var(--color-success-light);color:#065f46}.toolbar-status.paused{background:var(--color-info-light);color:#1e40af}[data-theme=dark] .toolbar-status.draft{color:var(--color-warning)}[data-theme=dark] .toolbar-status.published{color:var(--color-success)}[data-theme=dark] .toolbar-status.paused{color:var(--color-info)}.toolbar-center{align-items:center;display:flex}.device-switcher{gap:var(--space-1);background:var(--color-bg-alt);border:1px solid var(--color-border);border-radius:var(--radius-lg);padding:3px;display:flex}.device-btn{border-radius:var(--radius-md);width:36px;height:30px;color:var(--color-text-secondary);cursor:pointer;transition:all var(--transition-fast);background:0 0;border:none;justify-content:center;align-items:center;font-size:18px;display:flex}.device-btn i{color:inherit}.device-btn:hover{color:var(--color-primary);background:#6366f114}.device-btn.active{background:var(--color-primary);color:#fff;box-shadow:0 2px 8px #6366f159}.toolbar-right{align-items:center;gap:var(--space-2);flex:1;justify-content:flex-end;display:flex}.toolbar-btn{border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface);width:36px;height:36px;color:var(--color-text-secondary);cursor:pointer;transition:all var(--transition-fast);justify-content:center;align-items:center;font-size:18px;display:flex}.toolbar-btn i{color:inherit}.toolbar-btn:hover:not(:disabled){background:var(--color-surface-hover);color:var(--color-text);border-color:var(--color-primary)}.toolbar-btn:disabled{opacity:.35;cursor:default}.toolbar-separator{background:var(--color-border);width:1px;height:24px;margin:0 var(--space-1)}.editor-body{flex:1;display:flex;overflow:hidden}.editor-sidebar{background:var(--color-bg-card);border-right:1px solid var(--color-border-light);flex-direction:column;width:340px;min-width:340px;display:flex;overflow:hidden}.sidebar-tabs{border-bottom:1px solid var(--color-border-light);padding:0 var(--space-2);display:flex}.sidebar-tab{padding:var(--space-3) var(--space-1);color:var(--color-text-muted);cursor:pointer;transition:all var(--transition-fast);font-size:var(--text-xs);background:0 0;border:none;border-bottom:2px solid #0000;flex-direction:column;flex:1;align-items:center;gap:2px;display:flex;position:relative}.sidebar-tab i{font-size:18px}.sidebar-tab:hover{color:var(--color-text)}.sidebar-tab.active{color:var(--color-primary);border-bottom-color:var(--color-primary)}.sidebar-content{padding:var(--space-4);flex:1;overflow-y:auto}.panel-title{font-size:var(--text-xs);font-weight:var(--font-semibold);text-transform:uppercase;letter-spacing:.5px;color:var(--color-text-muted);margin:0 0 var(--space-2) 0;padding-top:var(--space-3)}.panel-title:first-child{padding-top:0}.field-palette{gap:var(--space-2);margin-bottom:var(--space-4);grid-template-columns:1fr 1fr;display:grid}.palette-item{align-items:center;gap:var(--space-2);padding:var(--space-2) var(--space-3);border:1px solid var(--color-border-light);border-radius:var(--radius-md);background:var(--color-surface);color:var(--color-text);font-size:var(--text-sm);cursor:pointer;transition:all var(--transition-fast);display:flex}.palette-item:hover{border-color:var(--color-primary);background:var(--color-primary-light);color:var(--color-primary)}.palette-item i{color:var(--color-primary);font-size:16px}.panel-empty{text-align:center;padding:var(--space-8) var(--space-4);color:var(--color-text-muted)}.panel-empty i{opacity:.3;margin-bottom:var(--space-3);font-size:48px;display:block}.editor-canvas{padding:var(--space-6);background:var(--color-bg-alt);flex:1;justify-content:center;display:flex;overflow-y:auto}.canvas-wrapper{width:100%;max-width:720px;transition:max-width var(--transition-base)}.preview-tablet .canvas-wrapper{max-width:560px}.preview-mobile .canvas-wrapper{max-width:380px}.form-preview{background:var(--color-bg-card);border-radius:var(--radius-xl);box-shadow:var(--shadow-lg);border:1px solid var(--color-border-light);overflow:hidden}.publish-success{text-align:center;padding:var(--space-4) 0}.publish-icon{color:var(--color-success);margin-bottom:var(--space-3);font-size:56px}.publish-success p{color:var(--color-text-secondary);margin:0 0 var(--space-5) 0}.publish-link{gap:var(--space-2);align-items:center;display:flex}.link-input{padding:var(--space-2) var(--space-3);border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface);color:var(--color-text);font-size:var(--text-sm);font-family:var(--font-mono);flex:1}.editor-loading{height:100vh;color:var(--color-text-muted);justify-content:center;align-items:center;gap:var(--space-3);flex-direction:column;display:flex}.editor-loading-spinner i{color:var(--color-primary);font-size:32px;animation:1s linear infinite spin}.editor-loading p{margin:0}.forms-view{padding:var(--space-6);max-width:1200px;margin:0 auto}.forms-filters{gap:var(--space-4);margin-bottom:var(--space-6);flex-wrap:wrap;align-items:center;display:flex}.forms-filters>:first-child{max-width:320px}.filter-group{gap:var(--space-1);background:var(--color-surface);border-radius:var(--radius-lg);padding:var(--space-1);display:flex}.filter-tab{padding:var(--space-2) var(--space-3);border-radius:var(--radius-md);color:var(--color-text-secondary);cursor:pointer;font-size:var(--text-sm);font-weight:var(--font-medium);transition:all var(--transition-fast);align-items:center;gap:var(--space-1);background:0 0;border:none;display:flex}.filter-tab:hover{color:var(--color-text)}.filter-tab.active{background:var(--color-primary);color:var(--color-text-inverse)}.forms-grid{gap:var(--space-4);grid-template-columns:repeat(auto-fill,minmax(300px,1fr));display:grid}.form-card{background:var(--color-bg-card);border:1px solid var(--color-border-light);border-radius:var(--radius-xl);padding:var(--space-5);cursor:pointer;transition:all var(--transition-base);gap:var(--space-4);flex-direction:column;display:flex}.form-card:hover{border-color:var(--color-primary);box-shadow:var(--shadow-md);transform:translateY(-2px)}.forms-pagination{justify-content:center;align-items:center;gap:var(--space-4);margin-top:var(--space-8);display:flex}.forms-empty{text-align:center;padding:var(--space-16) var(--space-8)}.forms-empty h3{color:var(--color-text);margin:0 0 var(--space-2) 0}.forms-empty p{color:var(--color-text-muted);margin:0 0 var(--space-6) 0}.config-field{gap:var(--space-1);flex-direction:column;display:flex}.config-field label{font-size:var(--text-xs);font-weight:var(--font-medium);color:var(--color-text-secondary)}.config-input,.config-select{padding:var(--space-2) var(--space-3);border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-input-bg);color:var(--color-text);font-size:var(--text-sm);font-family:var(--font-sans);box-sizing:border-box;width:100%}.config-input:focus{border-color:var(--color-primary);outline:none}textarea.config-input{resize:vertical}.config-toggle{justify-content:space-between;align-items:center;display:flex}.config-toggle label{font-size:var(--text-sm);color:var(--color-text)}.toggle-switch{background:var(--color-border);border-radius:var(--radius-full);cursor:pointer;width:44px;height:24px;transition:background var(--transition-fast);padding:3px}.toggle-switch.active{background:var(--color-primary)}.toggle-knob{width:18px;height:18px;transition:transform var(--transition-fast);background:#fff;border-radius:50%}.toggle-switch.active .toggle-knob{transform:translate(20px)}.system-note-card{max-width:85%;margin:var(--space-3) auto;padding:var(--space-3) var(--space-4);background:var(--color-bg-alt);border:1px solid var(--color-border-light);border-left:4px solid var(--color-info);border-radius:var(--radius-md);font-size:var(--text-sm);align-items:flex-start;gap:var(--space-3);line-height:1.5;animation:.3s ease-out fadeIn;display:flex;position:relative}.system-note-card--ai-summary{border-left-color:var(--color-info);background:linear-gradient(135deg, #60a5fa0f 0%, var(--color-bg-alt) 100%)}.system-note-card--resolved{border-left-color:var(--color-success);background:linear-gradient(135deg, #4ade800f 0%, var(--color-bg-alt) 100%)}.system-note-card--transfer{border-left-color:var(--color-warning);background:linear-gradient(135deg, #fbbf240f 0%, var(--color-bg-alt) 100%)}.system-note-card__icon{border-radius:var(--radius-full);background:var(--color-info-light);width:28px;height:28px;color:var(--color-info);flex-shrink:0;justify-content:center;align-items:center;margin-top:2px;display:flex}.system-note-card--resolved .system-note-card__icon{background:var(--color-success-light);color:var(--color-success)}.system-note-card--transfer .system-note-card__icon{background:var(--color-warning-light);color:var(--color-warning)}.system-note-card__body{flex:1;min-width:0}.system-note-card__label{font-size:var(--text-xs);font-weight:var(--font-semibold);color:var(--color-text-muted);text-transform:uppercase;letter-spacing:.5px;margin-bottom:var(--space-1);display:block}.system-note-card__text{color:var(--color-text-secondary);white-space:pre-wrap;word-break:break-word;margin:0}.system-note-card__time{bottom:var(--space-1);right:var(--space-2);color:var(--color-text-muted);font-size:10px;position:absolute}[data-theme=dark] .system-note-card--ai-summary{background:linear-gradient(135deg, #60a5fa14 0%, var(--color-bg-alt) 100%)}[data-theme=dark] .system-note-card--resolved{background:linear-gradient(135deg, #4ade8014 0%, var(--color-bg-alt) 100%)}[data-theme=dark] .system-note-card--transfer{background:linear-gradient(135deg, #fbbf2414 0%, var(--color-bg-alt) 100%)}